Return Policies

At Colormondi, we strive to provide our customers with high-quality products and exceptional service. If you are not satisfied with your purchase, we offer the option to return your product for an exchange of equal or lesser value.
We don't offer refunds for our products, but we do offer the option to exchange your purchase for another item. If you'd like to exchange a product, please follow these steps:

  1. Please contact our customer service team to inform them that you would like to make an exchange. You can do so through our contact form on our website, by email, or by phone.

  2. Please provide your order number and the reason for your return.

  3. Once we receive your return request, we will send you instructions on how to return your product. Make sure to return the product in its original condition and with its original packaging.

  4. Once we have received and processed your return, we will send you the new product you chose.

Please note that exchanges are only allowed for other products of equal or lesser value. We do not offer refunds for the price difference if the new product is of lesser value than the original product. If the new product is of greater value, the customer must pay the price difference before the new product is shipped.
We do not accept returns of products that have been used or damaged due to customer misuse. We also reserve the right to reject any return request that we deem fraudulent or abusive.
Changes to this Return Policy: We reserve the right to modify this return policy at any time. We recommend that you review this return policy periodically to stay informed of any changes.
Contact: If you have any questions or concerns about our return policy, please feel free to contact our customer service team via our contact form on our website, by email, or by phone. We'll be happy to help.

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At Colormondi, we pride ourselves on offering a wide range of options for those seeking to express themselves through design and color. We are committed to quality and innovation, ensuring that our textures are exceptional in every detail.

Join us on this journey to discover a world full of textural possibilities and vibrant colors. Let us help you find the unique touch that will add life and personality to your products and spaces.

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